Is this normal?
Yes, it is. Sinew and other connective tissues (silverskin/fascia, ligaments) are very tough stuff; you need to remove as much as possible by hand before grinding.
Sinew and ligaments are strong, whitish strands or "cables" connecting bones to muscles and to other bones, respectively. They'll be in the same place on every piece of a particular cut of meat: a poultry drumstick has an easily-identifiable piece of sinew -- actually the "Achilles' tendon" -- heading from the fleshy part to the exposed end of the bone.
Silverskin is a connective boundary between muscles. It's a thin, clingy, and annoying sheet, translucent silvery white, that you will find on the surface, and defining the divisions of, various cuts of meat. It might make it through the grinder if your blade is nice and sharp and the piece isn't too big, but it's best to take it off (your teeth can't deal with it much better than the grinder can). You'll need a thin, sharp, narrow blade for this: a filet/boning knife, sometimes a good paring kife.
Essentially, anything that's not fat or muscle needs to be taken out before the meat goes into the grinder.
Chicken thighs have a lot of connective tissue. Some of it is hidden inside the muscle segments on the underside of the thigh; make sure you cut those open.
Depending on the particular piece of meat you have, you may end up with what seem like extremely small bits after this process. Even a nice pork shoulder can result in 1/4" or thinner pieces after the internal connective tissue is removed. This won't have any real effect on the grinding process; the only thing to watch out for is thorough and even mixing if you end up with many different sizes and are marinating/curing the meat before grinding.
You can grind without removing all the tissue (it gets frustrating sometimes), but you'll have to be prepared to stop the grinder and clean the blade and plate frequently -- the instant you notice that the meat is not coming out of the plate in clean, cohesive, and separate lines. If you see any signs of smearing or over-grinding (the grind will start to be too fine and become pink as the fat and meat combine), stop and clear the blade. Otherwise, the mixture won't emulsify properly, the fat will melt out when you cook it, and the sausage will be dry.
Does my blade need sharpening already?
It may very well, but this still won't help with sinew and ligaments.
You should treat your grinder blade the same way you treat your kitchen knives -- maintain its edge, rather than waiting for it to become completely dull. I'd say that I put my blade onto a sharpening stone every 50 lbs. or so. The nice thing is that it's extremely easy -- you are grinding all the arms of the blade at the same angle: flat. The plate also needs to be maintained by grinding the surface where it meets the blade (the edges of the holes should be sharp), but I'd say that this can be done much less freqently. The blade and the plate can both be maintained quite successfully and easily with a piece of fine (800 grit) wet-dry sandpaper slapped on a table.
To answer in the language of the question asked:
- Medium holes with a cutting edge on bottom (look like large raindrops) : used for shredding.
- Small holes with cutting edge on bottom : used for shredding when you want it finer than the larger size.
- Outward protruding holes with spiky edges on all sides : used for grating.
- Wide holes that look like a smiley : used to slice things to an even thickness.
As for recipes ... I generally don't use the slicing portion too often, as I can get fairly consistent slices with a knife, but if you're not so skilled, it could be used to slice potatoes for an au gratin (might need to slice them in half first, is the slots aren't wide enough to fit the whole potato), or to slice firmer cheeses. It can also be used for slicing cabbage for coleslaw (again, once cut down to fit), cucumbers or carrots for salads, etc. As the blades aren't razor sharp, there are some softer items (eg, tomatoes) that it just won't work for, that you'd have to do by hand or get a much more expensive mandoline.
The grating side I only generally use for hard cheeses, when I need a more powdery texture than I can get with the shredding sides. I've also used it for zesting citrus (although it only works in large quantities, as you end up losing about 1/2 a lemon to the groves and it doesn't release without a brush**), and I've used it for pulping carrots (was mixing them into a sauce, and I didn't want identifiable bits)
The shredding sides are the ones I use the most, with the choice of side dependent upon what size I want the resultant shreds. I use it for firmer vegetables and fruits that I'm baking into breads (zucchini, carrots, apples), potatoes for hash browns, medium cheeses for firmer cheeses (when I want this texture), etc.
Although a food processor can be used for this task, you have to consider a couple things (besides initial cost & space it takes up) : it's really easy to go and shred lots of cheddar cheese in a food processor, but it cramming all in there and fusing back together from the force and heat, defeating the purpose. Chilling the cheese helps, but you also need to keep dumping the work bowl out. If you have a strong arm and a small food processor, a hand shredder might actually be faster and give better results.
When using a shredding disk for firmer things, you do more damage than by hand, resulting in lots of liquid being given off. Sometimes, this is better ... I have a potato kugel recipe that comes out very light as I can get more of the liquid out after having gone through the food processor ... so you may want to try both tools (if you already own them both) to see which one gives you better results.
** ... I've heard you can wrap it in plastic wrap, use the grater, and then pull the wrap off to get it to release; I've never tried it, in part because I now have a microplane grater, but also because I'd be afraid of getting bits of plastic in the food. I also want to say that I saw the trick the context of pulping ginger or garlic, but it's been long enough ago that I don't know that I can trust my memory
Best Answer
It is designed for the likes of hard cheeses, nutmeg, or zesting lemon and orange skin. As you mentioned, a lot of what you want to grate or zest gets stuck between the puckers and it clogs easily.
I would really recommend getting a micro plane as it gives the same fine result without becoming clogged.