Could be an unfinished roux (the butter, flour mixture). But most likely it's because the cheese was heated too quickly or too much, causing the protein to clump up.
Suggestions:
- Melt with less heat
- Use a double boiler (to reduce hot spots within the pan)
- Toss the shredded cheddar with cornstarch first (starch helps reduce clumping)
- Add cheese in smaller batches (easier to maintain correct heat level and stir cheese in)
If you want more flavour, add more flavour. That sounds like I'm being a smartass, but it's true. Starches absorb/obscure flavour, which is a large part of why both the nouvelle cuisine and the molecular (or whatever you want to call it; I hate that term) movements prize reductions and non-standard thickeners, respectively.
First of all, I'd echo Michael and suggest you not use a roux. That will instantly create more flavour (this is assuming you're keeping the roux blonde, and not cooking it darker for more intense flavour).
Second, you will want to introduce a liquid phase to the dip to keep it dippable as it cools while you eat it. I would suggest cream, or sour cream. Buttermilk would also be lovely for a nice tang. You won't need much, I would just substitute for the milk you are already using, and only use one cup to begin. Add more as needed to adjust consistency. Bring your liquid product to a slow simmer, and slowly whisk in your cheese until incorporated.
For the cumin, garlic, chiles, I would start by toasting the cumin in a hot dry pan, then add your olive oil, sautee the onions first (or even go so far as to caramelize, which would be lovely), then add and lightly cook the chiles and garlic. This will bring out more flavours.
I don't know what you mean by 'Queso' cheese; Queso is just Spanish for 'cheese.' Queso fresca? Queso blanco? But I would look for cheeses with more flavour. The ones you are using are fairly bland (comparatively) and will not provide an intensely cheesy experience.
Season at the end.
I would first, however, simply try making the same thing without a roux, and using half the milk. The flavour difference will be significant.
Best Answer
That sounds like a standard queso cheese (typically found on your chimis etc.)
If you are looking for a terrific queso recipe, there are myriad. However, two tips for any queso: