I just moved to a new house and was troubleshooting a dryer when I noticed my outlet is giving me incorrect voltage. I know I should have two hots (A and B) on either side, a ground at the top (C) and a neutral on the bottom (D). When I hook up the multimeter I get the following readings: AC 120, BC 120, AB 240, AD 0, BD 240, CD 120.
Can anyone tell me what the problem is?
Best Answer
You have an open neutral on this circuit. You are getting a reading on it to ground and one leg due to a load backfeed on the neutral.
If everything else in the house works fine then the problem is almost certainly isolated to this circuit.
Physically check the connection of this circuit's neutral wire at the panel.