I had a construction company build my new home. It went quickly smoothly and I was happy with the process.
There were just a couple of minor fixes to be done after closing (two months ago) which have since been completed. The builder now wants me to sign off on the post-closing letter stating that the two items have been done.
However, I have since found more items to take care of. E.g., the fridge does not dispense water and there is no gap between a bathroom toilet seat and the adjacent wall. The toilet tank is essentially pressed against the back wall. So if you move on the seat, the movement generates noise as the tank rubs against the drywall. The model home had this done correctly.
Are these newly discovered items something that should be followed up on with the warranty department of the company or should I hold off on signing the post-closing letter and essentially do not let the builder get off the hook?
EDIT 1: picture of the toilet seat
Best Answer
It probably depends a lot on what your contract with them says.
If there was a "punch list" period during which you were to report issues and they were to fix them, and that time period has passed, then it's probably time to sign and let the warranty department handle it.
If there was no such period, then I'd contact them and very nicely indicate that there are a few new issues that you've discovered that you'd like to have squared away before signing off on an otherwise fantastic house. (i.e. be really nice about it, and they're likely to keep you high on the priority list, be angry about it and they'll drag their feet.)