In attempting to fix a toilet roll holder to a wall in my bathroom, the screw within the wall plug fails to tighten and grip the bracket. It does screw in but doesn't tighten against the wall. There are 2 holes and it's the same for both. I don't believe I over tightened when screwing in.
Both the wall plugs and screws were provided in a kit with the toilet roll holder so I know I haven't picked the wrong size. I also installed this same toilet roll holder in a different bathroom and had no problems.
What is the problem if the screw spins but the wall plug doesn't? Is there a way to resolve this problem without repairing the holes?
The screws are 35mm, the wall plug 25mm and I used a size 6 drill bit.
And yes, I am a complete newbie when it comes to DIY :). Many thanks,
Best Answer
You may have to pull out the anchor, fill the hole, redrill it and install a new anchor if the first one has become too misfigured. Be careful not to overtighten. You could also get some other kind of anchors like these screw in kind that hold beter.