Electrical – 230 volts on receptacle box when it should be 120 volts

electrical

In march 2017, my neutral wire at mast was almost broken probably by load of ice and wind or a branch falling on entry wires. The electrician did secure the neutral wire to the mast, and the neutral touches the mast part on the mast and part on the ceramic isolator. When I plugged the microwave oven, it exploded with burned scent. I did check the voltage at the receptacle, and it was 240 volts between the black and white, and 240 between ground and one of the 2 wires. Also, cannot open some lights in several rooms, and the fridge is working erratically, and stops for no reason.The range is working but no timer, neither lights. The range fan lights are lightly opened, and the motor fan does not work.The kitchen lights glow very dim or not at all.I had a fan heater in my water entry, and I did remove it to no avail. I also have a sewage pump still connected. Could it be a problem in the power transformer? or a short in the windage of the sewage pump? Also the entrance wires are touching a tree, and are slightly deviated at the point of touch.I will ask an electrician, but will appreciate your thoughts and reflexions.Heater boards seem to work properly.

Best Answer

CALL YOUR UTILITY -- YOUR POWER MIGHT AS WELL BE OUT

Your neutral finally went kablooie. Call your utility NOW on their emergency/power outage number as this situation has already damaged appliances and could start an electrical fire. In the meantime, turn off your main breaker to prevent further damage to appliances.