Electrical – Baseboard Heater Problems!

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Cold weather started early this year and I decided to turn the heater on. However after a couple hours the heater has finally kicked the bucket after some odd 25 years. I checked the voltage and wattage on the existing heater so I could swap it out. Ran to the store grabbed a baseboard heater of same watt/voltage.

When I opened this heater up its asking me to connect the neutral wire onto the thermostat on the baseboard, however I only have the red/black wires and neither are marked as neutral. Can I test the wires to see if one is in fact a neutral wire, or are they likely a load/line setup? It is a 240v 2000w Dimplex LPC with the onboard thermostat. Thanks for any advice! Just trying to get warm.

Best Answer

Judging by the diagram (Fig.2) at the bottom of the 1st page on the install instructions you've linked, you should be connecting your Black L1 to the baseboard's Black, Your Red L2 to the Baseboard's Blue, and your ground to the Baseboard's Ground screw.
This baseboard heater doesn't require a Neutral for a North-American split-phase 240V supply.
You only need Live/Neutral if you have European single-phase 240V.

There's a slightly clearer version of the instructions here, with this diagram on page 2: enter image description here