Electrical – Outlets are dead, but electricity is coming into the box

electricalwiring

I have three outlets in the bedroom that are not working. No breakers are tripped(all have been shut off and turned back on, just to see if something has been tripped someplace). No GFCI are involved.

I took the cover off an outlet and used a tester. I have electricity coming to the outlet off the hot (black) wire, but the ground I had to use to get the tester to light was the ground wire off the green screw. I looked at each dead outlet and they all test the same way. The white wire or screw on the side of the receptacle would do nothing to light my tester.

These are the only outlets not working in the house.

Best Answer

What you describe says that the neutral (white wire) is broken somewhere upstream from these outlets.
Try to trace the wiring back along its path and I'm certain you'll find a bad/broken/loose connection on a white wire somewhere.