Electrical – Parents cable box caught fire, hour later half the house is out of power

electricalelectrical distribution

So, My dad was working on a leaking sink in a bathroom and my mom yells there is a fire. Their cable box caught fire, they put the fire out without a problem and mom called the cable company. While mom was on the phone with cable people, the house lost power but only half of the house.. My uncle is pretty handy with electric stuff and couldn't figure it out. There is no way they can afford an electrician. Any ideas please? Any thoughts are welcome

Best Answer

It sounds like they have a floating neutral in the power. If outside at the cable junction box take a look at the connectors. If they are burned or melted then it is a floating neutral and the power in the house looked for a ground which the cable lines are grounded with the house electric. This allowing the cable to get energized which can cause the fire