I have a GFI receptacle in my kitchen that feeds four other receptacles.
It tripped the other day and I cannot get it to reset. All of the other receptables on the circuit are not functioning which is to be expected. I first thought it was a bad GFI receptacle so I replaced it to no avail.
I then checked power at the electrical panel and all of the breakers for the house appear to be providing power. The breakers for the GFI receptacles in the bathrooms have test buttons on them and trip when it is pressed, however the kitchen GFI breakers are standard non GFI breakers.
The confusing part is that when I go to the GFI receptacle I am not seeing the 120V power on my meter that I am seeing in the other working receptacles in the house and at the electrical panel. I checked both sets of wires coming into the receptacle and various combinations of hot and neutral just to be sure I was testing the correct wires. One pair gives me 3.9V and the other 0.04V.
I have gone through and verified that all of the other GFI receptacles in the house are functioning correctly so I don't think it is a separate GFI feeding this one that is causing the problem.
What would the next steps for testing this problem be? It was functioning correctly before it tripped so I am assuming that it is not a wiring issue that would require an electrician at this point.
I have a meter and all of the necessary tools to do any of the work I am just not sure where to begin troubleshooting.
Best Answer
I would start troubleshooting by disconnecting the Load side of the GFCI, this will tell you if the problem is upstream or downstream from the receptacle.
If the GFCI resets with nothing connected to the load terminals, you'll want to look for a short/problem in the lines and devices supplied by the GFCI. If the GFCI does not reset with nothing connected to the load terminals, you'll have to trace the line back to the breaker looking for shorts/problems along the way.