Electrical – Why the baseboard heater won’t turn with new thermostat

baseboardelectricalheaterheatingthermostat

I have a pair of electromod basement heater. The label on each of them show them show 750/1000W. Power supply to this is 240V

I am trying to replace the old manual thermostat with a progrmabale one. I bought Aube TH106 and installed it. It turns on fine and set the target temperature around 6 degrees more than the current temperature.

However the heater is not turning on. The thermostat is supposed to work with minimum 2Amp.

Now thinking baseboard heater may not be working, I put the old thermostat back and the heater runs fine. With the new thermostat I also checked if power is coming to the heater with a voltage tester and it’s positive. I don’t have a multimeter right now with me

What could be wrong here? Any idea ?

Best Answer

The only thing that comes to my mind would be a possible wiring issue. If the old stat works properly that can only lead to one thing. Improper wiring on new stat, or a bad stat right out of the box. Believe me when I say this, its more common than one would think. I would double check the wiring. Double check the programming. If all that checks to be normal and within the manufacturers specs. Then that would leave one to reasonably believe the stat is bad OR incompatible with your system. I know this isn't a lot of help to you. I have seen many cases where components and parts have been DOA right out of the box.