Frigidaire washing machine’s agitator does not spin, but the drum spins. What could be the issue

appliancesrepairwashing-machine

Have a Frigidaire fex831fs4 washer and dryer combo where washer has following symptoms:

  1. when washing machine is off, the agitator can be freely turned by hand both directions.
  2. when washing machine is on, the agitator does not agitate, but the drum does spin.

I found that common cause for these symptoms (at least for other brand washers) is that agitator dogs are worn.

However, on my washer parts list, I can't find such part.

My questions:

  1. Do Frigidaire washers have agitator dogs at all?
  2. If not, then is the agitation controlled by transmission for my Frigidaire washer?

Best Answer

The "agitator dogs" are protrusions on the agitator that couple it to its drive shaft.

Often one side of such a coupling is made of plastic that self destructs when it gets jammed to avoid stalling and damaging the motor. (That it creates planned obsolescence is just a bonus).

So the part you need is either a new agitator or a new transmission.