Gas heater not turn on, but fan-only still works when switched on from thermostat

heat-pumpheater

my up-level heating system (gas heater) stopped working if the thermostat is at auto; fan can be on without warm air if switch the thermostat to ON from Aotu. Is this a thermostat problem or heat pump?

Best Answer

My first guess would be that there is a problem with the pilot light (if there is one) or the ignition (if there isn't), not the heat pump. The same thing happened to me about 5 years ago.