Genie SilentMax 1000 will not move up or down

appliancesgaragegarage-door-opener

I have been having problems with my Genie SilentMax 1000 garage door opener. With the door disengaged from the opener the shuttle moves back and forth about 4" and stops. It has been doing this intermittently for a month or so now and then sometimes it starts working again after I try it 10 times or more.

  • The door operates quite easily by hand with no restrictions.
  • The safety beam is not blocked and has a constant light.
  • I have reprogrammed the up and down limits twice.
  • I have reprogrammed the up and down force to maximum.

I can find parts like here:
http://www.genie-garage-door-openers.com/genie10003024.htm

It seems the motherboard is $75 about half the price of a new door opener. I am wondering if anyone else has seen this problem and if they successfully repaired it with a circuit board or was it the motor.

I hate to buy a part and have it still not work but I hate to completely replace the opener. It is only 18 months old, just past warranty, go figure huh? I won't be buying another Genie.

Thanks for any help and happy holidays.

Best Answer

After discussing this with the Doors Unlimited Sevice tech I opted to have the opener replaced. We agreed it could either be in the rpm sensor or the mother board but either way replacing it was the only sure way to fix it.

I will not ever buy another Genie door opener.