I have a quote, one from a big name national store and one from a local carpet store, the specs i.e. face weight, thread twist, density, etc are exactly the same, both are made from nylon, etc. However, one has a 25/15/15 warranty while the other has 10/7/7. And both are comparable in price.
My questions are:
How is it possible the warranties are so different if all other stats are equal.
How much difference does the longer warranty make in terms of
quality of carpet?
Best Answer
From what I understand, carpet warranties are all but useless. They have so many conditions that it is effectively impossible to actually make a warranty claim. For example:
I have no direct experience trying to get warranty on it, but because of all of this, I would put very little faith in the warranty numbers. If you can never effectively never file a warranty claim, they may as well offer a 25 year or even lifetime warranty. What's it matter - if you were 2 months late having your carpet cleaned 4 years ago: warranty voided.