Is 31v too much for a Ring doorbell calling for 24v

doorbell

I recently bought a Ring Doorbell. Electrical requirements show it needs a maximum of 24vac. When I tested the voltage on my current doorbell, it read 31vac. Is this too much for the Ring's circuitry?

Do I need an inline resistor?

I cannot access the transformer.

HELP!! 😳😳😳

Best Answer

With No Load, a transformer will have a higher nominal output voltage.

I am assuming these are the wires from your old doorbell system. Try pressing and holding an existing doorbell button and measuring the voltage with the doorbell active. That should give you peace of mind.

I believe you'll be fine.

(Or your voltmeter could be off!)