Is it normal for coax cable to carry this much voltage

I recently had a problem with my internet going out (cable). I went a few hours later to check if anything was loose on the box on top of the breaker panel. I opened it up and noticed cable coming from the street pole had melted at the point where it connects to the splitter, and it was really hot to the touch. I called my cable company and they were going to come out the next day so I disconnected the cable from the splitter and it seemed to cool down.

I decided to do some research online to see what was going on. I ended up finding problems with open neutral and decided to check the readings with a multi meter. I ended up seeing that from neutral to ground (used the metal fence pole next to circuit breaker) and it measured around 1.6 volts. Is that normal?

Also the ground on the splitter, which connects to the circuit breaker pole to the fence pole measured the same (1.6 volts). The cable tech came the next day and checked on the wire from the pole and said it had shocked him when he disconnected it and believed that it was probably hit from lightening a few days back during a storm. He changed out the splitter and fixed the melted part of the wire and it hasn't warmed up at all since, but it still measured the 1.6 volts.

I'm honestly just trying to make sure that 1.6 volts is nothing I should worry about.

UPDATE: So i went through the house checking all the receptacles and i found one that is hardly ever used that had 110 volts going from neutral to hot and around 8 volts from neutral to ground so i removed the receptacle and tested the volts afterwards and had 0.3 volts from neutral to ground and around 120 from neutral to hot so ended up putting wire nuts on the neutral and hot and put a blank plate i had laying around over it. the coax cable and neutrals at the breaker panel are now only showing 0.1 or 0.0 volts when tested i will check again tomorrow after i get home from work just to be safe 🙂