Kenmore Electric Stovetop 790 coils not getting red hot

stove

Can someone tell me how to troubleshoot why on the highest setting the electric coils are getting hot, but not RED hot? The oven is the same. It takes forever to preheat to 350 (~1hr+). I recently did a kitchen remodel and we moved the 240v plug to maybe a foot down the wall. Ever since the move, my electric stovetop does not work the same. I'm not sure if the guys who did the rewiring did it wrong or if there is a problem with the wires inside the stovetop itself.

I am watching this video, is there any other resource out there that I can use to figure out this problem?

Best Answer

It sounds like a bad wiring job. Typical US ovens use 120 for controls and 240 for heating elements. If wired incorrectly you could end up with 120 for the elements and 1/4 the expected power (= heat).