Mansfield 4000 series outdoor frost-free faucet leaking from inside the stem tube

faucetfrostoutdoorfaucet

I have a 12-in Mansfield 4000 series outdoor frost-free faucet (according to this). It's leaking from inside the stem tube (labeled "1") only when water is turned on. Removing the stem from the faucet, I cannot see light from the stem tube end. However, when I carefully dripped water into the stem tube, a little of that water came out from the holes labeled "2". This makes me suspect that there might be a hole (I assume I have to replace the entire stem in this case) or a deteriorated washer inside the stem. Is Prier a new owner of the Mansfield brand? According to them, the stem should never leak this way.

faucet stem close-up
faucet stem

Best Answer

It turns out that an o-ring (400/500 Stem End O-Ring in the diagram below) is completely absent. Since there is no leak when water is turned off, the washers should have been fine. When water is turned on, the stem end will be pushed against the thick copper part, thus closing the holes. With the o-ring missing, water drips through the seam, into the holes, and out from the handle thread.

Mansfield 400 Series Assembly Diagram