My faucet valve cartridge is stuck. Need help!

cartridgefaucetstuck

I have Symons Callie SLW-7112-RP faucet and recently there is a water leakage on both hot and cold water. It is clear that the valve cartridges need to be replaced. I followed the instruction and replaced the cold water valve cartridge. But at the hot water side the cartridge seems stuck and can't be removed easily. I attached few images to show the situation.

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  • above is the cartridge without the handle ad cap

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  • above is the instruction guide shows that the cartridge is screwed into the control valve and this is the stuck point, I can't remove it out from the control valve. I have used WD 40 and no help

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  • above just shows that the instruction says how easy to remove the cartridge from the control valve base. I think I need some tool to hold the base. Currently when I turn the cartridge, the whole parts is truing.

Any suggestion or recommendation on tooling is appreciated.

J

Best Answer

As already suggested you're going to need a good penetrating oil with several applications over time.
As you've discovered the problem is going to be holding the valve in place while you try to get enough torque to loosen the cartridge. Typically most valves will have flat surfaces built into the valve body to enable you to stabilise the valve with a wrench while loosening the cartridge. In the pictures you provided I don't see an obvious place to hold the valve with a wrench. It appears that both the top and underneath mounting nuts rotate.
I believe your best recourse is to tighten the faucet onto the counter as firmly as possible using wrenches above and below the counter - which may require two people. You can then put one wrench on the mounting retainer above the counter applying clockwise pressure while you turn the cartridge with another wrench in a counter-clockwise direction.