I just installed a brand new Whirlpool front loading washing machine, Model number W10656476A. We put in our first load, pressed start, and realized we forgot to turn on the water supply lines. We cleared the low water supply faults, but now the machine just makes a humming noise like a motor is running whenever it is plugged in, but not doing anything. The doors are locked and the buttons are non responsive.
What should I be doing?
Also, what size bit driver do I need to take the screws off of this thing to make sure the drain pump isn't clogged?
Best Answer
Double-check that you followed all the installation instructions in the manual, no matter how trivial they seem. If it still doesn't work after that, call the manufacturer; that's what warranties are for.
Re checking the pump: That is NOT a normal maintenance action. You should never need to do so, certainly not while it's still under warranty. If you have to ask, don't.