The toilet fills with water when flushed, but it doesn’t go down.
Here’s some info:
-it’s been over a week. I can’t afford a plumber.
-the house is on a concrete slab. The pipes are in or under that.
-As far as I know, no foreign object was flushed. I don’t have little kids that would drop something down there and we don’t keep anything on the back of the toilet.
-the bathtub and the bathroom sink both drain. The sink drains slowly, but since they do, we don’t think it’s a main line issue.
-I think my dad broke the wax ring plunging. It leaks like a mofo now.
-I’ve used Rid-x and something that’s blue crystals and is meant to dissolve organic matter. The blue stuff primarily just leaked all over my floor, so no idea how much use that ended up being.
-I put mainline cleaner down the tub, and foaming root cleaner in the clean-out in the back yard. These don’t appear to have done anything.
-we have plunged it with a sink plunger and an accordion plunger, snaked it with a 25 foot auger, and used a kinetic water ram to 45lbs. I was afraid to use more pressure.
-we have emptied it out and poured a bucket of water in the bowl. It doesn’t drain like that.
-the tank doesn’t fill as much as it seems like it should, but the toilet still doesn’t flush with water added up to the fill line.
-I am about to lose my marbles.
Any ideas or solutions? Please. Thanks!
Best Answer
I'm not a plumber; but, have a lot of life experiences. 1st - the "Dad" issue. We mean well; but, sometimes stuff just happens, If the toilet wasn't blocked before you think your dad broke the wax ring, there's a good chance it fell into the sewer line and that's your problem. If it was blocked before that then there's a good chance the sewer line collapsed under the concrete. My brother who lives in Florida has a home on a slab and had an identical problem. Unfortunately, it was an expensive fix. Either way, your first step would be to remove the toilet and check the wax issue. It's an easy job - shut off main water supply (either in the garage or possibly against an outside wall), drain supply line (possibly at water heater), disconnect supply to toilet, remove 2 bolts securing toilet to floor, and lift toilet up and out of the way. At this point you can check to see if wax ring is blocking drain, if not and you have necessary skills, rent a drain auger and attempt to clear drain, if not, call a professional plumber to assess problem and suggest remedies. Good luck and stay safe.