Refrigerator is not cooling, but freezer is working fine

refrigerator

I have a Whirlpool refrigerator model WRF560SEYM04 (bottom freezer). The refrigerator is not maintaining temperature, but the freezer is working fine. I cleaned the condenser coils, which were fairly dirty, and went to check the evaporator fan motor operation. When I removed the back of the freezer to get to the evaporator fan, the upper right side had a big ice chunk around the two copper pipes going up into the actual refrigerator. Using a hair dryer I melted the ice. When it was plugged in again, the evaporator fan activated. I reassembled the freezer and plugged everything back in again.

I wasn't expecting to find the ice chunk. Is that something I should be worried about?
Would the ice have caused the initial problem of the refrigerator not maintaining temperature, but the freezer working?

Best Answer

The ice chunk is an indication of a low Freon charge, or a evaporator that has a restricted air flow. Some units only actively cool the freezer and use fans to move cold air to the reefer making sure these vents are open and clear may show the problem if the refer has its own coil I would expect a low Freon charge to be the problem. Most refredgerators don't have ports to recharge but one can be added and the Freon topped up. R134a is very common and r404/410 are other types that are common with a few oz added the system will work like new if there are no other problems.