Thermostat not getting power and won’t turn on fan or AC. Does have power with batteries, still no cooling

air-conditioningrepairthermostat

So first things first, I live in a condo. I don't have a lot of easy access to my AC (and I would imagine my furnace? I'm only guessing where that is though it might be near the water heater instead). But I'm really hoping someone here knows what's going on.

I have a Honeywell TH1100D as best I can figure. It's an old thermostat, came with the condo– they were discontinued back in 2013. A couple weeks ago I had the fan– no AC, and went for a walk. When I came back the fan wasn't running and the thermostat was completely blank. I found that odd, but assumed it was a temporary issue. It's happened once, maybe twice before and came on after an hour or two. But this time it never came back on.

I took the cover off to see if anything had come loose and noticed that there were no batteries installed even though there was a spot for them. The solution, I thought, was obvious. It's not getting power, supply it with batteries. I popped two batteries in and the thermostat came back to life! But when I put it back on the wall it still wouldn't trigger the fan or the AC. I popped the batteries back out again and went to hang it back on the wall when I happened to notice the fan trigger for maybe a tenth of a second while I was putting it back in and then turn off.

After some finagling I managed to have the thermostat tilted at such an angle not-quite-fully-seated that it would kick on, cool the place, and everything worked. A bit janky, but certainly not the hackiest thing I've done. It worked well for a couple days but suddenly went off. I tried to get it back into position but it's become IMPOSSIBLE to get back. Now, I can only hear a brief "click" of it getting power not even enough to activate the thermostat before it dies again. Batteries still work, but it still offers no control.

I removed the back plate and gave the wires/contacts a brief hit with a wire brush I had, assuming there might be some corrosion, but that doesn't seem to fix the problem.

Does anyone know what might be going on or what I should do to fix it?

Best Answer

Ended up finding out what was wrong with it, posting it here just in case someone else stumbles on this. Since I'm in a condo, my furnace was installed in the ceiling. It also has a safety overflow switch installed: https://www.diversitech.com/en-US/item/id/2070

When the person installing the furnace popped that switch on he thought he would make it face the ground so you could see the light. But it's supposed to only trigger when the pipe is full, and condensation will always be drawn towards the ground due to gravity. After a few years enough condensation had built up to trip the SOS but not enough to drain through the pipe. I flipped it upright and everything kicked back on.