Because of the need to capture the refrigerant and licenses to get the refrigerant in most places, this typically isn't a DIY job. The fact that the outside unit is running and air is blowing inside suggests that it's not a problem with the thermostat. Check the breaker, air filters, and any other easy to access components for obvious problems. Beyond that, there are a lot of possible issues:
- Compressor has failed
- No refrigerant or not enough
- Controller has failed or wiring has become disconnected
- Inside coils have frozen over
Since the first two are the most likely and either will need a professional to repair, you may as well get one out to diagnose the problem for you.
Any or all of your ideas will help, it largely depends on your climate and how long of a below freezing stretch you can expect. The drain outlet is supposed to be within some distance of the ground, 18" I believe, which is why it was configured that way. In areas subject to freezing, all piping carrying water should be run as far as practical inside the heated envelope, so the drop to within some distance of ground should have been done inside. If possible, rerouting the run inside, with only a very short run outside should solve the problem.
As BMitch suggests, routing the drain through trap would comply with plumbing codes and is the best solution.
Shortening the pipe could fix the problem entirely since the water may not have time to freeze. In frigid climates though, any water outside will freeze. The high outlet could damage you outside wall finish and be an annoyance to passers by.
Widening the pipe will require more build up before blockage, so if the freeze periods are not too long, this could work. In frigid climates, it will still block up eventually.
Insulating the pipe would probably be all that's needed, it has the same effect as shortening the pipe, without wall damage. Actively heating the pipe would certainly work, but is probably only needed in extreme cases. Heat tape that wraps around the pipe and is plugged in to an outlet, with a thermostat to turn off the current above freezing is a common hardware store item in cold climates.
You only have to worry about the attic if it gets below freezing in there. Attics, though ventilated with outside air, tend to stay a fair bit warmer than the outside. I would guess that unless you have good runs of outside temperatures consistently below 0F(-18C), you shouldn't have a freezing problem in your attic.
I'm not sure, but I suspect there is not an override. A blocked drain can cause significant problems if the furnace continues to run. By shutting off the heat, it is good incentive for the owner to solve the problem.
Best Answer
I would never use the same line for units on separate levels for this very reason, it sounds like the line is undersized since it was having trouble and now the load is doubled. What brand are the units? I believe it would violate the install instructions to T 2 lines with standard size drain lines and may even void the warranty, this should be mentioned to the land lord.