- Make: Whirlpool
- Model Name: Duet Direct Drive
- Model Number: WFW95HEDW0
The problem: Often, the spin cycle fails to get the laundry really dry. That, AND I notice that after the cycle runs, there is no visible water in the drum, but if I turn the drum by hand, I can hear water sloshing
What I have done:
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I checked the filter on the pump (on bottom, under drum) — it was not clogged
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I checked the drain line from the back of the washer to the wall. It had water in it, but is not obstructed.
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I went into diagnostic mode, and ran ALL diagnostics. There were no error codes during diags
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When I first went into diag mode, there were some error codes: F08 and E03,
But I think those are old. I cleared them
My only other observation is that during diags, it took a LONG time to spin up to full speed (a minute or two), and at one point early on the whole washer shook a lot (which then passed)
(And after the diags, there was invisible water below the drum that sloshed when I turn the drum.)
How to diagnose further?
Best Answer
I would check the pump again. If it's 120 Volts, remove the connections and jump it to a 120 Volt source and see if it drains the rest of the water out. The spin cycle will not function correctly with water remaining in the drum. Maybe remove pump from the drum and make sure nothing is clogged inside by the impeller. It seems that the pump just isn't doing it's job.