Water – Why is there no water after replacing the filter in a Samsung refrigerator

refrigeratorwater-filtration

I just replaced my refrigerator (RFG297HDBP) water filter with a genuine Samsung replacement filter. However, with the new filter in, I get a short burst of water, then no more water. I can pull out the filter and reinstall it and the same thing happens ( I have pulled it out and screwed it back in about 20 times so far). I put the old filter back in and now it is has the same problem. My guess from the sound of it is that the filter is filling up with water during the turning process, but once it gets to the lock, no more water is able to pass into the filter. Has anyone else experienced this? How should I fix it?

Best Answer

We had the same problem as everyone else. Installed a new filter (not a Samsung filter). After we installed the new filter there was no water. Tried the old one again and same thing, no water. We tried everything and could not figure what the problem was. Finally we unplugged the refrigerator and waited a few minutes. Plugged it back in and voila, we had water! Evidently something needed to reset itself.