We have a weslock lock on the door to our garage (bought about 2 years ago), and it has gotton stuck. It would not open from the inside or outside. The key turns ok, and even makes the click sound, but the latch will not open. We ended up unscrewing the screws. The front and back came off but the deadlatch is stuck there and we can't get it out. Any tips will help.
Thank you so much for your help.
Best Answer
Since you have the lock cylinder and the knob removed try to insert a screwdriver into the deadbolt mechanism and rotate it. This should retract the dead bolt. Failing that, remove the hinge pins, slide the door out of the frame and remove the deadbolt retaining screws on the edge of the door.