Wiring for Ceiling Fan and Light

You are not wired the same way as the picture in your instructions. I think the power comes in to the ceiling box, and the switch is a separate cable.

To verify this, disconnect all of the wiring in the ceiling box and at the switch. Turn the breaker on and carefully check for voltage between the black and white wires. When you find the black and white pair (or just the black wire if you are using a voltage tester) that has power, then you can turn the breaker off.

If this test confirms voltage on just one black wire, then connect as follows:

1. In the ceiling box:
   • Connect the black powered wire to the other black wire in the ceiling box.
   • Identify the white wire that is paired with the black powered wire. It will be in the same cable sheath. Connect that white wire to the white wire on the fan.
   • Connect the remaining white wire (which would be coming from the switch) to the black wire on the fan/controller. Wrap a piece of electrical tape around the white wire about a half inch back from the wirenut. This will signify that the white wire is carrying live current and is not a neutral.
2. In the switch box:
   • Connect the black wire to the switch wire with the yellow sticker.
   • Connect the white wire to the switch wire with the blue sticker. Also mark this white wire with electrical tape.

First, check that you have the batteries installed in the correct direction in the remote. Some use both positive buttons up, some down, and some one of each.

Second, check that the remote and fan do not have a channel switch. These are usually mounted horizontally on the fan and are frequently labeled A/B or 1/2. If there is one, the fan and the remote must be set to the same value. It doesn't matter which one, use the one that works best in your home. Make sure the fan is turned off at the wall before changing this setting.

If that doesn't work, remove the lighting assembly and verify that the controls are connected in the space behind it. There are generally three screws around the edge of the plate where the lights attach to the fan. It may be helpful to have a second person safely assisting you. The colors there are generally white, black, and green that match the connections above. Red and/or blue may be used for the control wires in there as well.