Wiring – Why does the 3-way dimmer circuit show low voltage on one traveler or the other

White wires are your neutral. You don't switch the neutral, you switch the hot, otherwise, contact with an off fixture could electrocute you if you contact a ground. Therefore, the whites are frequently tied together, with the exception of cases where the white is being used for something else, like a switched wire.

For a 3-way switch, you need an extra wire, which I prefer to use the red wire of a 3 conductor cable. It looks like they've done exactly that in your setup. For more details on how 3 way switches are wired, you can review the various diagrams on this site which include many of the possible wiring variations.

Edit2:

Thanks for the picture. That, a nights sleep, and your description of the other side of the 3 way switch narrow down how this could be wired. I was hoping for the best from your previous electrician, but it looks like you got the worst. Someone really didn't know what they were doing in this J-box. Also, that doesn't appear to be a 3 way switch on the right, at least, not yet, which is why it never worked right. Note, unless it's specially designed to work with 2, you should only have 1 dimmer on a 3 way switch configuration. The other side should be a non-dimming 3 way switch.

Here's my assumption: Bundle 1 goes to fixture 1, Bundle 2 goes to fixture 2, and bundle 3 goes to the other 3 way switch. It looks like all the line wires are in the fixtures themselves (otherwise, you'd have at least one more bundle coming into this J-box).

What I'm not going to assume is that white is actually white in bundles 1 and 2. Most likely it is because of how the current switches are wired, you want to test this to be sure. With the power off and the old switches disconnected, check for continuity between each of the wires in bundles 1 and 2 to ground (use bundle 1's ground for your tests). And with the power temporarily turned on (be careful with exposed live wires), make sure the current only appears between ground and black. If any of the wires are mis-colored, put some tape on the end and label it, and go by the label, not the color, in the below instructions.

Here's what you should do to clean up the mess:

Step 1: Tie all the grounds together, including all 3 bundles and both switches that you replace. Use a short piece of exposed copper to connect the switches if they don't have their own wires. Make sure the wire nut is large enough for all 5 wires. If you can't find a ground on bundle 2, I would double check fixture 2 to make sure it's grounded, and if so, the ground from bundle 1 is all you have to rely on for everything else.

Step 2: Wire up switch 1 like normal, black and white to the two screws on the switch. Nothing connecting the other side is necessary if the above tests worked. If the white from bundle 1 is faulty, connecting to the white in bundle 2 will work, but you really want to find the problem and fix it.

Step 3: Your 3 way switch appears to be variation 1 on the above site, with the line coming to the fixture itself, bundle 2 is the left line in the diagram, and bundle 3 is the right wire in the diagram. The whites from bundle 2 and 3 are tied together and to nothing else (unless a connection to switch 1 is needed). The black from bundle 2 connects to the typically white screw of switch 2. The red and black from bundle 3 connect to the two separate black screws on switch 2, but it doesn't mater which is which at this point. Double check the other end of the 3 way switch to be sure that the white is on the correct screw.

Step 4: Temporarily check your work with the power on. If you don't like the direction of the 3 way switches (I prefer both switches being down as "off"), you can just swap the red and black on either switch to reverse them.

Tip: if the dimmers are large, and the push in connections on the back have an adjustable clamp that closes when you turn the screw, then use the push in connections on the back of the 3 way switch to reduce the risk of a short on the side.

Standard warning: while working with electrical, always have the power off unless you are doing a quick test. Before doing any tests, make sure no wires are shorted with any others. And during any quick tests, make sure you don't touch those wires with anything other than the voltage tester.

Single switches that control a light are called single pole.

When there are two switches that both can turn a light on or off, they are called three way. (I am not sure about the origin of this label, perhaps because it required three wires; it does not mean that there are three or more switches - those are called four way!) In those switches, flipping the on off control on either switch will change its state: if it was off, it will go on, and vice versa.

When a dimmer control is part of a three way setup, one switch usually controls both the level and on/off, while the other switch only controls on and off. Both switches need to be the three way type.

It sounds like someone has put a single pole switch in a system that needs two three ways. Part of the problem is that there needs to be the right wiring between the switches. There has to be two hot wires*. There also may need to be a neutral wire, depending on the wiring configuration.

To determine the solution, we need to know what the wires are in each box that holds the switches, and what wires are currently attached to the switches.

SUPPLEMENT

It is possible to place dimmers at multiple locations if you use certain digitally controlled dimmers. You still need wiring between the dimmers that are able to have two hot lines, called followers, as well as a ground wire. You also need to provide a neutral wire to the fixture. That sometimes is part of the cable that goes through the dimmer boxes, but not necessarily.