Let's consider a situation in which you had a reservation of a tennis court. It was already paid for, but for some reason you could not come and play. So instead of giving you money back, the tennis club offers you to play on another date.
How would you call the act of playing on another date in this situation? Is there a single word in English to describe it?
Best Answer
If you purchase an item from a store and they do not want to give you a refund but they allow exchanges, there are a couple of words for this including an "exchange" or giving you "store credit".
If you reserve a tennis court and they won't give you a refund but they'll allow you to change your reservation to a later date, I think this is simply "rescheduling" or "changing your reservation". It would appear they also have a policy of "no refunds".