Which one we should use when we're sending emails to customers to inform them about news or other information?
any other formal or informal suggestion?
Learn English – “for your information” or “for your notification”
phrase-meaningphrase-request
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Best Answer
As a native speaker, my preference is "for your information." The other feels stilted, and to me feels like a non-native construction. In fact, if I were reading your message, and I saw "For your notification," I would automatically assume the message was written by a non-native English speaker.
It's worth noting that the phrase "for your information" is sometimes used rhetorically as a defensive statement when one person is trying to respond to criticism, or trying to establish credibility in a defensive way. Consider, "For your information, I DO have a PHD in Warp Field Dynamics, and I have 21 years of experience working with star ship engines." When you hear this, you can tell the person is being defensive, but when you are reading a message, it is harder to tell intent.
So, if I were writing the message, and I wanted to use "For Your Information" as a heading, I think that is fine. If I were wanting to include it in a sentence, I would probably couch it in a less potentially-confrontational way like this: "We wanted to let you know about some changes that have happened..." or "We wanted to inform you about some changes...". This has a friendlier tone than "For your information, we are making changes...".