When writing a letter or an e-mail to a man I know the (sur-)name of ("Smith"), I would write:
Dear Mr. Smith,
What should I use when addressing a woman?
Is it (like for married women):
Dear Mrs. Smith,
Or just:
Dear Ms. Smith,
Or:
Dear Miss Smith,
Or even:
Dear Ms./Mrs. Smith,
What is more polite, particularly as I do not know whether she is married (coverture)?
Best Answer
Use Ms., not Ms./Miss
The "Ms." abbreviation was created in large part to avoid the awkwardness of using Mrs./Miss.
I can't speak for all of the English-speaking world, but, in the U.S., Ms. has become the norm.