Learn English – What does “on lead” mean

meaning-in-contextphrase-meaning

Could somebody please tell me what does "to be on lead" mean? (As in "the law firm requested to be on lead").

Best Answer

If someone is on lead or taking the lead it often means that they are coordinating a group of people on the same project or towards a similar goal.

For example, I used to have a job at the telephone help desk for my university, and one of the call desk agents would "lead agent" if they were the one coordinating things like breaks, or monitoring the general flow of calls coming into the center.

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