Typically, only the first verb in each clause can be finite:
I play.
I played.
She plays.
She played.
As you can see, this verb changes form. It shows tense (present or past) and agrees with the subject (adding -s if the subject is third person singular present). This must be our finite verb.
Our example is a declarative clause. To make it into a question, we should turn it into an interrogative clause. And for this sort of sentence, we do that by swapping the subject and auxiliary verb, like this:
She was safe. → Was she safe?
This is called Subject-Auxiliary Inversion (SAI). We use SAI to mark these sentences as questions. And in this case, SAI is possible because we have the auxiliary be.
But what if our example doesn't have an auxiliary verb? Let's look at our example from earlier:
I play.
I played.
She plays.
She played.
We can't swap the subject and auxiliary verb if we don't have one! Let's solve that problem by adding the meaningless ("dummy") auxiliary do:
I do play.
I did play.
She does play.
She did play.
Now we've got two verbs! And only the first can be finite. In this case, that means do! And as you can see, do now changes form, but play doesn't! That's because play is no longer finite.
Now we can make it into a question. So, let's do Subject-Auxiliary Inversion again, moving the auxiliary before the subject I:
Do I play?
Did I play?
Does she play?
Did she play?
These questions are formed correctly. But what about your example?
*Does she plays?
It doesn't work! Why not? Because we'd have two finite verbs.
In this answer, the * symbol marks a sentence as ungrammatical, and bold in examples marks a verb as finite.
It's you who has chosen.
It's you who have chosen.
The former isn't grammatical whereas the latter is OK.
It's a cleft sentence divided into two clauses. The first clause "it's you" is a focussed clause. The verb in the second clause agrees with the subject in the first clause; if the subject is in the singular or plural, the verb in the other clause is used accordingly. But, as the pronoun you, whether in the singular or plural, always takes a plural verb, you must use have, not has, in the sentence presented.
Cambridge Dictionary online
Best Answer
It is becoming increasingly common during text messaging to write actions as if they are from a script, for example, words like laughs or shrugs describe an action that the other person is doing but you cannot see over a text message.
TV and movie scripts are often written this way:
The tense makes sense in a script because it is a prompt to say what happens. I guess this has just found its way into text-messaging as I have seen it done quite a few times.
It is also possible that your friend tried to send some kind of emoji that is named "shrugs" and you just saw a text representation of it.