Learn English – Word for other side of telephone call

word-request

Say I have a table with list of telephone calls. This table contains both incoming and outgoing calls received or made by me. There is a column with number of person I called to in case of outgoing call and number of person I received call from in case of incoming call. I want to know what's most appropriate word to put in header of this column.

What's the common word for one who I call to and one whose call I receive?

Best Answer

The single generic word you may be looking for is Contacts.

On the one hand, they are the contacts you made going out, and on the other hand they are the contacts coming in to you.

It can also be used for any form of contact-ing: emails, letters, face-to-face visits. Usually a CRM system like Salesforce.com will break these down into narrower categories to specifically pinpoint where conversions are being generated.