What do you call an email address connected to a function rather than a person

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As the heading suggests, I'm wondering what you call an email address that is linked to a certain function rather than to a specific person. For instance, at my department at uni, there are three different people sharing the responsibilities of the director of studies, and so, there is a mail for this function (director of studies), that all three of them have access to. In my own language we call this a "function mail", but I haven't found very convincing support for this in English, so I'm wondering if it's called something else?

Thank you!

Best Answer

As someone who has maintained these kinds of email addresses in a helpdesk job, we called these generic email addresses

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