Learn English – Gender neutral alternative to Sir/Madam

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This question has been asked on this website before—but one example was closed as off topic, and the other specifically regarded use in a letter.

My context requires the use of speech, as if you worked in a call center—where the caller's voice may not give an indication of their gender. Also, gender-neutral terms are often preferred these days.

Where you need to treat the customer with respect—what alternative to Sir or Madam can be used?

Best Answer

Interestingly enough being in the military, especially saluting officers we say "Good morning, Sir" or "Good morning, Ma'am".

But at the same time I was thinking the other day about people of different genders or females that look more masculine and vice versa. What do I say then?

Simply put, just say "Good morning". Leave out the gender. Play it safe.