Learn English – Is it redundant to use “troubleshooting” and “problem” in the same sentence

redundancy

Is it ok to say something like "Troubleshooting hardware and software issues", or as troubleshoot already implies there is a problem, the sentence is somewhat redundant

Best Answer

I think it's perfectly OK. We use phrases like "identify and troubleshoot an issue" all the time in the tech word.

Mac OS X: How to troubleshoot a software issue
Learn ways to identify and troubleshoot software issues.

(https://support.apple.com/en-us/HT201516)

The word "troubleshoot" no doubt implies there's something wrong, but it is not ungrammatical to say "troubleshoot an issue" or "troubleshoot a problem":

"cited the service it performed in trouble-shooting an employee problem"

(AHD)

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