I'm designing an application to handle requests from users. Requests will be assigned to all kinds of people. For instance, a "Request for vacations" would be handled by someone in HR. But a request to repair a door lock would be handled by someone in facilities management. In some complex cases, multiple people could work on a single request.
I'm looking for a noun to describe someone who works on requests.
A general term that means "someone who does something in a process" would be fine too.
Best Answer
In the abstract, I would go with operator. If you wish to put this together with the type of requests that the person has to answer to, you could probably say handler.