I was fixing another bug at baatle.net now it is done after a few days but this got at the foreground now -.- . So I start the battle.net application I enter my details and then the games tab stays on "Loading account information" for a very long time. Options are working nice, the other tab with the news is working smooth also, but this does not.. At the end of this 1-hour waiting I get a message which says:
"Oops, something crashed *blah blah blah*"
And redirect me to a blizzard help page. The summary was a problem with communicating the update manager/agent.
Also I am running it on Linux via PlayOnLinux.
What I have tried:
- Closing battle.net app and starting it again.
- Restarting the whole system and running it.
- Launching it with Wine directly (gives me another error there – Can not reach the update manager at all).
- Creating a shortcut and launching it from there.
If someone has any ideas it would be great.
Thank to everyone who loss their time here! {:
Edit:
I waited it to the end now and this is the actual message:
Oops! An error occurred while loading game information:
Whoops! Looks like something broke (or crashed). Please try restarting
the Battle.net desktop app and/or your computer. More help: 'Here they give link to this - https://us.battle.net/support/en/article/cannot-communicate-with-battlenet-update-agent'
Best Answer
This is nothing to do with you, Blizzard EU is having problems with battle net right now. And they are saying they're working on a fix.