Battlescreen not working in Battlefield 4

battlefield-4

I have multiple monitors, and I'd like to run Battlescreen on one of them. The issue is that the browser just displays a page that says "Loading Battlescreen" with the blinky cursor, but nothing happens after that.

I'm using Chrome but also tried IE with the exact same results. OS is Win8 x64.

I have added firewall exceptions for Battlefield, Battlefield (x64) and the ESN Sonar Host App.

I haven't yet tried if it'd work on a tablet; I assume it would but I'd much rather have the map shown on a big desktop monitor rather than a tiny portable screen.

Best Answer

It looks like this is occurring with a lot of people. EA has recently provided a help link for Battlescreen connectivity issues. It appears that Battlescreen uses some ports that may be completely blocked incoming/outgoing by your firewall or antivirus, but some of the suggestions they give lead me to believe that it was poorly designed from a connectivity perspective.

Under "Advanced", they provide useful information like flushing the DNS cache, UO trace, plugging directly into the modem, etc.

However it would be useful in providing in answer if you could tell us if you have access to Battlescreen on your computer when you are not running Battlefield 4 alongside.