I have installed The Walking Dead season 2 on a freshly-reinstalled Windows machine, but I can't get past the beginning – I don't have any previous saves, so the story gets generated. Then there is a shot of Clementine standing in a forest, when someone says "What do you think?" – and at this moment the game crashes.
I have tried new savefiles, have installed and updated video drivers, DirectX, everything. I was able to run Season 1 ok, I doubt this is a hw problem.
Thanks for any tips as I wasn't able to find anything..
(Windows 7, GF 540M, 8G RAM)
Best Answer
Original Answer
Try to uninstall the game completely, and re-install it. At the same time clean out the Steam Cache.
I did some additional research, and found this: http://www.crashwiki.com/fix-walking-dead-season-2-crashes-stopped-working-errors-poor-fps-bad-textures/
That might give you a couple of potential fixes to try as well.
Edit One
I saw the game was not yet marked as answered by someone, so I am assuming your still having this issue. So I spent some time looking online, and found some other people were having similar issues.
I found the following troubleshooting routines, " There is a possibility that you may experience black screen and a crash after that when you try to launch The Walking Dead Season 2. To fix it, you can do the following:
With that being said. I think verifying the integrity of the files would be a good first choice. Secondly I would try playing around with "run as administrator" and various other compatibility settings to see if you can find the right fit. Also, do you have 32 bit or 64 bit Windows 7?
Edit Two
I also found the following link: http://guide4games.net/walking-dead-season-2-episode-1-crashes-black-screen-launch-issues-fixes/
Per this link, there are several additional things you can try to rule out.
Good luck!