I would say that the bitizen with the dream job is more valuable than a highly skilled bitizen.
For example, a highly skilled bitizen would complete the job of ordering 100 items in, lets say, 10 minutes instead of 15, which isn't a bad deal.
BUT if another bitizen (even if they have low skills) dreamed of working in that level they would order double the amount of items in 15 minutes, creating 200. This equals more credits and more time between the next order. Plus, whenever you reward a bitizen with their dream job you get handed an imperial bux that you can save towards a better elevator (I've already bought the 75 bux one).
In short
- Level 9 bitizen = Less ordering time, normal amount of items
- Dream job bitizen = Normal ordering time, more amount of items, free imperial bux
You may also be lucky enough to come across a level 9 bitizen with a dream job.
Happy gaming! :)
Increasing PPM would have to lead to a higher passive credit earnings, as long as shops have stock to sale. The more people randomly delivered throughout the Tiny Death Star, the more people who buy items from shops.
How can we determine that PPM applies to passive credit earnings and not player activity? As there is no way that the level 2 elevator, the NB200 Commercial Lift, the first available upgrade for the elevator in Tiny Death Star, is generating 8 people per minute for the player to deliver. This rate means that the player would be present with a stream of bitizens spaced every 7.5 seconds after the delivery of the last bitizen.
Examining the second elevator upgrade, the Insta-Lift 2000 SE, we can see it has a 12 PPM rating. This means a bitizen would have to be popping up every 5 seconds in the lift to be escorted to a level by the player. So we can conclude that if the information posted in Tiny Death Star has any in-game meaning, then it must apply to the background bitizens that are arriving on the floors.
For further information, we can look at the Tiny Tower Wiki about elevators here: http://tinytowerwiki.com/Elevators
It notes that PPM = Passengers Per Minute, the rate that people are delivered. Since this rate is much too quick for passengers to be delivered by the player, it must apply to passive delivery (bitizens being delivered by the elevator "in the background").
Best Answer
He is just dead weight... though he can still work for you. As of right now, there is no way to increase their skill.
I recommend trying to get close to 9s skill for maximum profit. [Evict the skill-less bitzens until you find one worthy!]