How is the winner determined in case of server failure or disconnect

hearthstone

I had always assumed that, if you were disconnected, you would receive a loss. However, I was watching a streamer tonight and the servers went down; upon returning, he had received a win on his arena game.

How is the winner determined in a game when both players simultaneously lose connection? Is this the same for arena/ranked/casual?

Best Answer

In this case, either the opponent conceded or got disconnected first.

The win is handed to the player who was still connected when the other player was disconnected. Depending on geographic location and other technical details, there is some randomness involved when both players lose connection to the servers or the servers downright break down.

If both player actually do lose the connection at the same time (from the server's point of view), then the game is recorded as a draw.