In this video there is a "Customize Soldier" button at 10 second, however, I don't see it in game. Has it moved?
How to edit a loadout outside of a match
battlefield-1
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Best Answer
In the current version of BF1 you can modify your loadout during a game, or via the Battlefield companion app, and also on the battlefield website (you need to log in). I can't find the source, but I saw that the "Customize Soldier" screen is going to come back in a future update of the game.
See How to edit soldier loadout?