Ny way to petition Hearthstone problems

hearthstone

I was in Arena and the game timer stopped during the other player's turn, so I waited for an hour for it to fix itself, but it just stayed stuck. It looked like some kind of lag hack. Eventually, I gave up and quit and therefore lost the game.

Is there any way to petition something like this, since I lost money?

Note: this is not a disconnection issue; the game client did not need to be restarted, but continued operation throughout, only the game itself was bugged out, not the game client; the game client maintained the connection to the server the entire time

Best Answer

Unfortunately, the answer is no. Blizzard does not reimburse any loses in the Area due to connection issues.

Hearthstone Refund and Restoration Policy

Arena Losses

Any losses due to disconnections during arena play cannot be reimbursed.

Related Solutions

Hearthstone – Is There a Science to Disenchanting in Hearthstone

Wojtek addressed most of your questions, but I'm just going to add details to this one question.

**Are there certain cards that are more cost effective to DE? ** There are two things that affect how much dust you get when you disenchant a card.

Card rarity
Foil/non-foil

Card rarity can be found by looking at the gem in the center of the card. Common cards have a white gem and give 5 dust when you disenchant them. The colors match the colors in World of Warcraft, with the highest being orange (legendary). Cards that are more rare will disenchant into more dust (you can see how much as Wojtek explained). Also, the cards you get as you level your hero to 10 are considered "basic" cards and don't have a rarity gem. They can't be disenchanted.

-          Normal           Gold    
-          Craft    DE      Craft   DE  
Common      40      5       400     50  
Rare        100     20      800     100  
Epic        400     100     1600    400  
Legendary   1600    400     3200    1600

If you go through the math to complete a complete set of 2 copies of every card (leaving all of the disenchanting and crafting until last), you're much more likely to need to disenchant commons and craft legendaries. source

Sometimes you can find gold (foil) versions of cards when you open packs. These cards functionally play exactly the same, but if you disenchant them (and keep the non-gold versions of the card) then you'll get more dust. On the other hand, gold versions are animated (some are QUITE nice) and a nice thing to show off.

So, to answer your question, it is generally more cost effective to disenchant the gold cards, if you don't care about the aesthetics and status of using the gold cards.

Another fact to note, if you use the "disenchant extra cards" button, it will automatically keep 2 regular and 2 gold copies of each card (for a total of 4 copies of the card). You have to manually decide which cards you want to keep and disenchant the others.

Way to track the progress of hidden quests in Hearthstone

I completed most of the quests and searched for this previously, and no, there is no way to track them at the moment. I do hope this feature will be implemented before launch.

Best Answer

Related Solutions

Hearthstone – Is There a Science to Disenchanting in Hearthstone

Way to track the progress of hidden quests in Hearthstone

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