For the past two days, whenever opening the PokéStore, I get this blank white screen:
As far as I can tell, all other functionality in the game is working fine – except for the PokéStore. I've been able to catch Pokémon, fight at gyms, use Pokéstops, use items, view my PokéDex, etc. etc.
I've tried closing and re-opening the app, rebooting my phone, using different networks (WiFi at different locations, 4G, etc.), leaving it on this screen and waiting for a while, and just waiting for a day to see if it resolved itself, but no dice.
I've also updated to the latest version of the app available today in the App Store, and I've checked that my friends can still access the Shop.
Has anyone else experienced this and found a fix for it? It appears to be something either specific to my phone, or to my account.
Best Answer
From personal experience, I can tell you that this is something you will probably just have to wait out.
The "white screen" is likely caused by a failure to communicate with the server. This tends to happen to me more if I am in a bad-reception area.
Given that the servers are currently over stressed, if the above is true, we can be assured that the problem will be fixed as Niantic address their server issues.