I'm a PlayStation Plus member who is planning to upgrade my PS3's 120gb hard drive and am trying to back it up to an external hard drive (FAT32 format).
I've ran the backup utility three times and each time it stops around 80%-90% completion with this error:
The backup operation could not be completed 80010038
A couple questions:
- Any advice on files to delete to prevent this error?
- If I were to just remove the current drive and install the new one, what would my PS Plus account sync to the new drive?
- Will my downloaded/"purchased" Instant Game Collection Games, that are no longer available for free (i.e. LBP 2), still be available for download?
Best Answer
The drive is separate from your account, and the PS3 backup isn't reliant on PS+ subscription. You don't lose anything owned by your account by deleting it from your PS3.
If your backup fails, try deleting unnecessary files like game install data (under Game Data Utility on the Game category on the XMB), I had a problem when install data for one game was corrupted and this may fail a backup.
When all else fails, backup all of your saves to the cloud backup then replace your old drive with the new drive and restore all the saves to it. You'll need to redownload all of the full games, demos, game patches, DLC and reinstall disc based games in order to play them again, though, and you'll lose the current themes on your system and all the non-game media (movies, pictures, music).