I bought a PS4 that I have never had any problems with until now.
I was just playing God of War. I used the PS button to go back to the Home menu and wanted to change some settings. As a result, I suddenly found that all the buttons except the PS button failed on the Home menu.
I pressed the power button to put it in standby mode and restart. After restarting all the keys were normal in the home menu, but any game using the gamepad did not work, as only the PS key has a reaction.
Is there a way to fix this?
Best Answer
This is a tricky one, mainly because from what you describe it seems like one of the buttons on your controller is stuck and it's overriding the rest.
But before addressing that, you can try a few things first:
If the above don't work, there's a good chance that a button is stuck on the controller and is blocking the rest of the buttons to work properly.
You can check this by connecting the DS4 controller to a computer the USB cable, the drivers should be installed easily on their own and then check the controller's properties. Windows have a screen which shows which buttons are pressed. If you have a button stuck it should show up as pressed all the time.
If you can confirm that the button is stuck, then you need to clean it.
On a Reddit thread I was reading, someone said that they smacked the controller against their thigh a couple of times and the controller worked fine afterwards. For the record, I don't take any responsibility if you break your controller.
There are several ways to clean it, like compressed air or taking it apart completely. You can check this Reddit post about dealing with a stuck button.